365plusWiFi Inquiry Form Other Languages 日本語 中国语 このフォームに入力するには、ブラウザーで JavaScript を有効にしてください。This is the inquiry form for 365PLUSWIFI (Powered By ROAMWi-Fi). Our inquiry hours (Japan time) are: 10:00 - 18:00: Inquiries completed within this time frame will receive a reply on the same day. 18:01 onwards: Inquiries completed will receive a reply the next day. Please note that inquiries regarding connection or device malfunctions will be responded to by "ROAM Wi-Fi" separately. Thank you for your understanding.Which is the plan for the device you are inquiring about? *【Green Plan】Unlimited use for 30 days【Orange Plan】 365 days unlimited usage of 100GBNone of the above or don't knowPlease select the closest match to your inquiryA. I don't know how to connect.B. I don't know how to operate the terminal.C. Unable to charge, charge swollenD. Broken terminal/deviceE. Connected, but speed is slowF. Request to cancel service.G. I have not received the product after purchase.H. I want to use it overseas.I. I want to add additional "capacity" and "days".J. Other→We will handle it at the support center. →We will handle it at the support center. →We will handle it at the support center. If it is within 1 year after the purchase date and not due to water damage, warranty is also possible.→We will handle it at the support center. If it is within 1 year after the purchase date and not due to water damage, warranty is also possible.→We will handle it at the support center.→Please contact the sales and purchase channel. →We will handle it at the support center. If you have a contract that requires cancellation, please check the SSID or TSID, etc. [Terms] If the contract is terminated before the expiration date → A cancellation fee will be charged. If the contract is terminated after the expiration date → The cancellation will take effect at the end of the following month after you contact us.→I apologize. This terminal cannot be used overseas. I have understood that additional purchases can be made at https://365pluswifi.buyshop.jp/ J *→We will handle it at the support center.What is your SSID or TSID? *SSIDTSIDI don't know.Please fill in the SSID. *Please fill in the TSID. *※If the SSID is unknown, we may not be able to provide support. ※If the TSID is unknown, we may not be able to provide support. ※If the SSID or TSID is unknown, we may not be able to provide support. Name *Mail Address *Phone number (if you have one)※The personal information received will not be used for purposes other than service quality and customer support. ※Please note that we may not respond to inquiries other than the above. Thank you for your understanding in advance. ※Telephone support is not provided. Please check your email settings to ensure that external emails can be received.Send
